Privacy policy

Privacy Policy

At OCAutoAid, located in Orange County, California, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Contact Information:

Address: 515 Hamilton St, Costa Mesa, CA 92627
Contact Number: +1 (949) 501-6346
Email: service@ocautoaid.com

1. Information We Collect

We collect personal information that you provide to us directly, such as:

Your name
Contact details (e.g., email address, phone number)
Billing and payment information (for services rendered)
Vehicle information (make, model, VIN, etc.)
We may also collect non-personally identifiable information through cookies and other tracking technologies, such as your IP address, browser type, and how you interact with our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and improving our services
Processing payments for services
Communicating with you about your vehicle services, promotions, and updates
Responding to inquiries and providing customer support
Complying with legal obligations

3. How We Protect Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmitting information over the internet or storing data is completely secure, and we cannot guarantee the absolute security of your information.

We do not sell, trade, or otherwise transfer your personal information to outside parties except when necessary for:

Service providers that assist with our business operations (e.g., payment processing, website hosting)
Legal compliance, such as responding to subpoenas or court orders

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather non-personal information. You can modify your browser settings to decline cookies, but this may affect some functionality of our website.

6. Your Data Rights

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

The right to request access to the personal information we collect about you
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (though we do not sell your personal data)
To exercise these rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date at the top. We encourage you to periodically review this policy to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Address: 515 Hamilton St, Costa Mesa, CA 92627
Phone Number: +1 (949) 501-6346
Email: service@ocautoaid.com