Terms and Conditions

Terms and Conditions

Last updated: December 5, 2024

These Terms and Conditions ("Terms") govern your use of the services provided by OCAutoAid ("we," "our," or "us"). By using our website or services, you agree to be bound by these Terms. Please read them carefully.

1. Services Provided

OCAutoAid offers auto repair and maintenance services. These services may include, but are not limited to:

• Vehicle diagnostics
• Oil changes
• Brake repairs
• Tire replacements
• Engine repairs
• Other general automotive service

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old or have parental consent to use our services.
• You provide accurate, current, and complete information when scheduling or requesting services.

3. Appointments and Payments

All appointments must be scheduled either online or by contacting us directly. Full payment is required at the time of service unless otherwise agreed upon. We accept various payment methods, including credit cards, debit cards, and other forms of payment accepted by our service. If your vehicle requires additional services that were not initially estimated, we will inform you before proceeding with the work.

4. Customer Responsibilities

You are responsible for ensuring that your vehicle is in a condition to be serviced and that it is safe for us to perform the necessary repairs.

You agree to provide accurate information about your vehicle, including any prior issues, damages, or modifications.

5. Limitation of Liability

We will not be liable for any damages resulting from your vehicle’s failure after servicing if you did not follow our recommendations or maintenance instructions.

We are not responsible for any indirect, incidental, special, or consequential damages arising from our services.

6. Warranty

We provide warranties on specific services and parts as outlined at the time of service. Our warranties do not cover damage caused by misuse, accidents, or negligence.

Any warranty claims must be made within the time frame provided by us at the time of the service.

7. Privacy

We respect your privacy and comply with the relevant data protection laws. Our Privacy Policy governs how we collect, use, and protect your personal information.

8. Indemnity

You agree to indemnify, defend, and hold harmless OCAutoAid, its affiliates, and employees from any claims, damages, liabilities, and costs arising from your violation of these Terms or misuse of our services.

9. Changes to Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. We encourage you to review these Terms periodically to stay informed about our policies.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any legal disputes will be resolved in the appropriate court located in Orange County, California.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Address: 515 Hamilton St, Costa Mesa, CA 92627
Phone Number: +1 (949) 501-6346
Email: service@ocautoaid.com